Returns

Returning conditions:

If you are not 100% satisfied with the product, you can return the product within 14 to 30 days. The drawback is the time interval in accordance with the return policy of suppliers.

Reccomantations to clients:

♦    If you bought the goods are not suitable for any reason, you will have the opportunity to the consumer in terms of the Legal dept Law 14-30 days to return the product and you will receive a 100% refund (including shipping cost).
♦    Purchased product can not be returned if the ordered product is made taking into account the individual needs of the customer or by the customer under the conditions shown.
♦    To return a product, please send the claim form which includes the following information: the returned product, order number, and bank account where the money back to them.
♦    Money refunded for the product back to the contracting authority under our bank account within 30 days of returning the goods.
♦    Returned goods must not be used and must be in original packaging.
♦    To return an item, please inform us if you want to give up user accounts.
♦    Delete user accounts and change the products, suppliers Sarel Smart Center transmitted by the request in writing.
♦    To delete and modify user accounts within 1-3 days.
♦    Before you returne the smart device (product) bac , please release device from the smartphone.
♦    To return a product, please unload (remove) the application program (APP) from their Smartphones.